客户品质工程师工作内容

岗位职责Responsibilities

1. 客户制程纳入不良处理

1-1.对客户反馈的异常信息在社内展开，并召集各部门人员共同探讨发生原因及对策

1-2.对客户发行的检查速报及8D报告回复客户，必要时前往客户处进行报告说明

Customer process complain

1-1.Communicate the complain information in company and call up other department persons to deal with it

1-2.Respon the 8D report to customer and on-site report if it is necessary

2. 客户售后不良处理

2-1.对售后市场不良每月实施检提，对非WGZ责任的现场向客户申诉

2-2.对检提回司的异常再次展开分析及再现试验，有争议的再次向客户提出申诉

2-3.对供应商责任的计算其费用，向供应商实施费用请求

2-4.将每月的市场不良进行统计分析，每月提交统计分析报告给客户

Customer after-sale complain

2-1. Return back the defects productions and offer appeal.

2-2. Analyze the returns and offer appeal again

2-3. Calculate the supplier parts fee and require the cost

2-4. Analyze the defects quantity and offer to customer

3. 4M变更事项资料收集及向取得客户承认

3-1.对4M变更项目提交工程变更申请书并获取客户承认

3-2.对变更的项目实施品质验证及监督，收集信息数椐

3-3.将收集的信息资料汇总提交给客户，获取客户的PSW承认

3-4.部品切换时联络客户，做好初物纳入标识

4M change apply and get the customer confirmation

3-1. Offer the engineering change and get customer confirmation

3-2. Test and analyze the change

3-3. Offer the information to customer and get PSW confirmation

3-4. Contact customer when parts change and make initial produce mark

任职要求Job Requirements :

(1) 教育水平Education: 大专以上学历

College degree or above

(2) 工作经验Experience:

从事品质管理经验5年以上，熟练填写8D或五原则报告

Over 5 years working experience in

quality management and know the 8D report and 5 why report

(3) 专业要求Major in:

汽车技术运用优先（理科）

Automotive application (science)

(4) 技能要求Skills:

QC七大手法运用熟练QC seven tools

Excel、Outlook、PPT操作熟练Know Excel、Outlook、PPT

熟悉各种品质管理方法(APQP/FEMA等工具) Know quality management methods

熟练操作计算机办公软件Familiar with computer office software.

(5)外语要求Foreign Language:

英语4级以上

CET-4 or above

(6)其他要求（Other requirements）

1.责任心强能承受压力

2.有团队合作精神，面对困难能勇于挑战及思考对策方案

3.人际交往沟通能力强，逻辑思维敏捷

1.Can work under press and responsibility

2.Team work and can face to challenge and deal cases

3.Strong communication and logical thinking