UX/UI设计 / UX/UI Designer

职位描述

KEY PREVIOUS EXPERIENCES AND PROVEN SKILLS
Minimum of 2-3 years of experience in a UX/UI, Web Designer or equivalent roles
2-3年以上UX/UI经验
Experience in designing digital customer experiences
有零售、电商相关项目经验优先
Experience in working as part of an Agile team
熟悉敏捷模式
Experience in working in a data driven environment


ASSIGNMENTS
1. Provide input into defining, and support implementation of the User Experience (UX) & Design strategy
2. Provide insight into discussions to develop and maintain the right focus on user experience and enable effortless, intuitive and reliable interactions between IKEA and its customers
3. Use the insight from the Data Science & Analytics teams to understand user/customer behaviours, using this data to inform designs for use interfaces to improve the user experience
4. Create concept sketches, user flow diagrams, wireframes, prototypes, and detailed interaction specifications, as needed to support the definition of the story for the Product development team
5. Participate in digital initiatives that positively impact user experience, loyalty and increase conversion
6. Maintain an excellent understanding of customers profiles and personas to inform designs and experiences
7. Together with senior team members, work closely with the Customer Experience team to drive conversion through the improvement and consistency of the customer journey through all customer touch points


KNOWLEDGE
1. Knowledge of UI design for digital products and services
2. Knowledge of changing digital trends in order to understand potential innovative solutions that meet customer needs
3. Experience in designing and managing digital and mobile experiences
4. Experience of UX/UI design across multiple digital channels, web and mobile
5. Experience of working in an agile, highly collaborative team and working directly with developers for implementation of designs
6. Knowledge of the digital transformation and technology in transforming retail business and its customer experience
7. Good written and verbal communication skills, with the ability to communicate with business-leaders


CAPABILITIES
1. Knowledge of user-centred design, theory and practise
2. Experience of delivering digital solutions with knowledge of web based solutions
3. UX design skills including drafting wireframes, information architecture and customer journey mapping
4. Concept & UI Design skills
5. Good interpersonal skills with the ability to build trustful relationships and capability to manage internal stakeholders in a business environment
6. Ability to demonstrate IKEA leadership skills, especially in interdependent leadership, by using sound judgements to make timely and effective decisions
7. Actively acquires new knowledge and skills and champions new methods and processes to improve performance

公司简介

QuEST is a global Product Engineering and Lifecycle Services Company and for over 25 years, we have enabled our customers Create The Frontier by advancing the way people live, work, travel and engage with each other. We are Born To Engineer and aspire to become a Trusted, Thinking Partner to our customers by solving some of their toughest problems related to creating new products, new markets and maximizing efficiency.