GMS Group is a highly diversified multinational headquartered in Singapore, specialising in loyalty marketing, technology products, logistics and medical tourism. Founded in 1995 in the UK, GMS has a network of over 120 offices across 20 countries throughout Asia Pacific, Middle East and Africa, and employs over 1,300 staff.
As its core business, GMS Loyalty provides turnkey solutions for dining and accommodation loyalty membership programmes for the hotel industry. For this division we are looking to fill the following position:
Business Development & Client Services Director – East China (base in Shanghai/Guangzhou)
The Business Development & Client Services Director is responsible for developing new business and liaising directly with hotel clients for the account management and implementation of all loyalty programme marketing strategies, with a focus on driving member acquisition, customer engagement and revenue generation from membership usage.
In this role, you will be required to travel on a regular basis for client and internal meetings.
Acquire new contracts to operate loyalty programmes with 4 and 5 star hotels throughout Greater China, but with particular focus on the East and South China markets
Build and reinforce relationships with senior hotel management with current clients
Support hotels with tactical and strategic marketing campaign planning for member acquisition and engagement
Work with GMS Operations team on programme sales and revenue forecasting
Work with our client head office on developing high level strategic partnerships with banks, credit companies and high profile companies in the region
Ensure hotels follow operational guidelines for use of programme merchandise, collaterals and member engagement programmes
Maintain knowledge of market trends and consumer behaviour in the hospitality industry in China, and translate this into concrete recommendations to the company
Minimum 5 years sales and marketing experience at senior level
Experience in working with international hotel chains and/or hospitality industry is a distinct advantage
Fluency in Mandarin and English is mandatory
Strong proficiency in Microsoft Office and CRM data management
Strong communication, interpersonal and presentation skills
High level of business acumen and experience in business analysis
In-depth knowledge of traditional and digital media and marketing channels in China
In return we offer the opportunity to work with a vibrant company that represents numerous high profile hotels across Asia Pacific and Greater China, excellent remuneration and secondary benefits, great career prospects, and a dynamic environment that supports your personal development and recognises your achievements.
Interviews will be conducted during May /Jun 2019. To apply for this position, please send your resume, complete with a recent picture, to email@example.com, to be received by 30th May 2019.
We regret that only candidates with the right profile will be contacted for an interview.