Support Analyst 内部运营实习生 - 英语

宜家Support Analyst 内部运营实习生主要负责：公司内部员工的权限申请，Office软件故障修复等运维辅助工作。需要有较强的责任心，持续学习的习惯和团队合作精神。 实习工作仅适合在校大学生，在实习过程中你可以了解到宜家的内部运营模式和企业文化。 岗位工作时间8:00-17:00 The Support Analyst - intern student, provides service minded support to IKEA co-workers, which is the single point of contact for our co-workers regarding all user requests.   Job Requirements : - Register, analyze, prioritize, solve and assign all in-coming cases during the agreed time in an accurate and efficient manner. - Monitor the case pool and dispatch the case if need - Maintain a good communication with end users - Support facility management process The person we are looking for :  - Good at English both in oral and written.  - Strong sense of responsibilities and willing to take challenges. - Fast learner , keep curious and want to learn more. - With strong motivation in trouble shooting with service mind. - Like to work in a big team with diverse background. - Well adapted to different/changeable/fickle situation.