IT Infrastructure Engineer, Shanghai

职位描述

Job title:IT Infrastructure Engineer, Shanghai
Reports to:Hangzhou IT Manager
Job purpose: The Infrastructure Engineer will be responsible for providing technical support for the core infrastructure in the Shanghai office. The role involves system/network administration, troubleshooting and implementation of new IT projects.

Roles and Responsibilities:

• Through consultation with the UK Headquarter team, take a lead role in designing and maintaining IT Infrastructure in Shanghai in any of the following technologies: Security, Internet, LAN, Wireless, Backup, Phone, Firewall and Servers (both physical and virtual)
• Work with vendors to coordinate technical support when needed
• Escalate incidents to UK/APAC (internal) teams as appropriate
• Provide advanced level of support for hardware, operating system as the 2nd line IT support
• Handle IT related expenses and requisitions in the ERP system
• Report to Hangzhou IT Manager on the regular basis about the ongoing issues and the goals

Skills required:

• Bachelor’s degree in Computer Science or related field or equivalent work experience
• Hands-on experience with Broadband, MPLS, VPN, Backup, NAS Storage, Disaster Recovery plan, Enterprise firewall (e.g. Palo Alto), VMWare and Windows Servers
• Strong critical thinking and problem-solving skills
• Ability to work on concurrent priorities
• Ability to work unsupervised
• Working knowledge of ITIL processes
• Excellent communication and interpersonal skills
• Business level English skills in writing and reading
• Cisco Certified Network Associate (CCNA) and VMware certification (VCP) desired but not a must

公司简介

Abcam是一家英国上市公司，艾博抗（上海）贸易有限公司是Abcam在中国设立的公司，于2014年1月成立。Abcam总公司位于英国剑桥。我们为您提供高品质的蛋白质研究工具和专业的技术支持，所呈现的数据精准可靠且实时更新。