工程助理-海淀

职位描述

• Management of all access control systems that will include visitor passes, employee passes, card reader access and all related contracts etc.
• Maintain security and safety standards as required, ensuring that visitors & contractors are escorted according appropriate authorisation.
• Performs facilities inspections and prepares reports Undertake weekly cleaning quality checks and highlights any non-compliance to Serviced Office provider. Ensure all quality checks are documented.
• Oversees and/or coordinates maintenance/repair work assignments performed by technicians, vendors and contractors performing building maintenance, landscaping, and janitorial work.
• Responds to client inquires and complaints in a timely fashion. Follow up with clients to ensure customer satisfaction.
• Liaise with site client/landlord regularly, reporting any issues & concerns in a timely manner to management team.
• May coordinate and manage move, add and change activities.
• Waste Management, to include general building refuse, skips and recycling.
• Manages vendor relationships and trains vendors on work order and billing procedures. Processes invoices and ensures proper cost center coding. Assists in the preparation of operating and capital budgets
• Reviews periodic reports including financials, and explains variances. Works with finance team to correct errors.
• Ensure signage and notice boards are kept neat and tidy at all times.
• Other duties may be assigned.
• 1 years’ experience within an FM/Customer Service environment providing guest and reception services to the highest standard.
• Computer literate, preferably some data entry experience.
• Demonstrate a natural passion and understanding of quality customer service
• High school/Secondary School diploma or general education degree (GED) required. Minimum of two years of related experience and/or training.

公司简介

世邦魏理仕（纽约证券交易所代号：CBG）总部位于美国加利福尼亚州洛杉矶，是财富500强和标准普尔500强企业，为全球最大的商业地产服务和投资公司(按2012年的营业额计算)。公司拥有员工约37,000名，通过全球300多家办事处，为地产业主、投资者及承租者提供服务。

世邦魏理仕是逾二百多年经验的全球房地产先驱，透过单一策略顾问提供数以千计可行方案。以亚洲地区内超过五十个办事处为据点，包括柬埔寨、印度、日本、韩国、马来西亚、菲律宾、新加坡、泰国及越南，我们能够协助客户发展当地市场，及在迅速发展的市场中带来可见成果。

我们以了解客户业务及研究市场动态为先，致力迎合客户房地产的需求，配合其整体业务指标，在瞬息万变的市场上力求转变，就是我们与客户建立长久关係的原则。世邦魏理仕的全面服务，能满足客户的多方面需要，再加上与世界各地的紧密联系，助您轻易进军不同市场。
世邦魏理仕是逾二百多年经验的全球房地产先驱，以了解客户业务及研究市场动态为先，致力迎合客户房地产的需求，配合其整体业务指标，在瞬息万变的市场上力求转变，就是我们与客户建立长久关係的原则。世邦魏理仕的全面服务，能满足客户的多方面需要。世邦魏理仕公司不单单是一家物业管理公司，更是一个集合优秀的团队。这个团队聚集着一大批经验非常丰富的专业工作人员，他们掌握着深入、切合实际的知识，并且拥有作为增值服务行业中领先者的良好从业记录。凭借世邦魏理仕的技术平台和基础设施，这个团队能把这些技能和经验融汇在一起，十分有效地满足并超越了客户的需求。世邦魏理仕引进先进的物业管理软件，对物业管理进行资源整合从而更好的为业主服务。客户的投诉、报修和装修等业务可以通过网络和信息系统直接进行接待、处理、数据储存、统计和跟进；财务处理的数字化管理也可以有效地提高了物业管理费的收缴率，极大地减轻了财务人员的工作强度，节省了大量财务收费的人力成本，从而进一步提高了客户服务的质量。在灵活调整合作模式方面，在服务合作期限、工作进度、服务的专业性等方面，在不违背世邦魏理仕公司服务宗旨的情况下与客户进行合作共同组建新的服务团队。